Marks & Spencer case study: leading the way in Ireland

Marks & Spencer (M&S) is founded on principles of quality, value, service, innovation and trust. The company is expanding at a rapid rate with total market share at its highest of 4. 3%. M&S is constantly looking for new and improved methods for ensuring a greener environment and excellent customer service.

In 2006/7 M&S saw their total food sales grow at 9. 7% (twice the market rate) to £3. 97bn and they have continued to reach a wider audience with new locations and formats including the Simply Food stores.

In 2007 M&S established ‘Plan A’ which aims to set new standards in ethical trading and ultimately deliver their goal to become carbon neutral by 2012. M&S take the utmost care in all aspects of the production, distribution and sale of their products. A robust and reliable supply chain is a core part of their drive to achieve continual growth.

So they chose TDG.

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